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MLL telecom

Customers and Case Studies

MLL Telecom aims to drive both business value and results for its customers, enabling them to adopt new products and services that benefit both our clients and the wider community.

Through our Nexus programme, we aim to drive excellence through technology application, governance, market benchmarking and cultural transformation.

The programme is focussed on our clients’ success. We will review and advise on new-use case opportunities, support a client’s executive leadership team as a trusted advisor, enable feedback to MLL, discuss potential benefits of specific technology and tailor this to a client’s business goals.

Customers will also be able to participate in our Client Programme to support successful deployments, operations and maintenance of new projects.

Here are case studies of just some of the many projects we have worked on to support and drive our clients’ businesses.

Public Sector Customers:

  • Medway Council
  • New Charter Group
  • Royal Borough of Greenwich
  • Hereford and Worcester Fire & Rescue
  • West Midlands Combined Authority
  • Suffolk County Council
  • Land Registry
  • Newcastle-Upon-Tyne Hospitals
  • West London Clinical Commissioning Group
  • South Lakeland District Council
  • Stirling Council
  • Gateshead Council
  • Nottinghamshire Police
  • Gower College Swansea
  • Norfolk and Suffolk NHS Foundation Trust
  • West Suffolk NHS Clinical Commissioning Group
  • Peterborough City Council
  • Fenland District Council
  • East Cambridgeshire District Council
  • Cambridgeshire County Council
  • Connecting Cambridgeshire
  • Norfolk County Council
  • Fife Council
  • East Northamptonshire District Council
  • Cambridgeshire schools

Service Provider Customers:

  • Three
  • Virgin Media
  • O2
  • Vodafone
  • MBNL
  • Maintel
  • EE
  • BT
  • Crescendo Systems

Woman looking at tablet device

A provider of digital healthcare solutions for public health and secondary health sectors. THERAPYAUDIT services provide support to over 100k people across more than 35 NHS Trusts and public health sectors.

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Leeds-based Medisoft is the UK’s leading supplier of electronic record systems for ophthalmology, providing clinicians with extensive patient information instantaneously.

MLL Telecom was chosen by Medisoft as the new provider to oversee the transfer of communications between the two office sites, and the migration from N3 to HSCN.

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Norfolk and Suffolk Foundation Trust (NSFT) spans Suffolk and Norfolk, providing a broad range of health and social care services, with a particular emphasis on providing specialist mental healthcare.

MLL Telecom was chosen to provide a unified network solution that could replace the old WAN infrastructure and migrate NSFT’s services onto an HSCN-accredited network. MLL Telecom was awarded the contract based on its existing reputation with Suffolk County Council.

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Woman talking in meeting

Suffolk County Council’s vision was to develop a regional network that supported the goals of all public sector organisations within a tightening operational budget.

MLL worked with the Council to develop a commercial and technology roadmap that supported the expansion of the Suffolk Regional Network. This included providing full access to all new products and services as they were launched in the market.

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Doctor talking to patient

Over 3,000 healthcare facilities rely on Crescendo’s solutions to streamline their voice and documentation workflows to improve turnaround times and reduce associated administration costs.

Crescendo Systems Limited chose MLL Telecom to connect them to the Health and Social Care Network when they moved premises and the N3 network was no longer available to purchase. Crescendo become the first organisation to gain access to the HSCN.

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Nurse with tablet device

For University Hospitals Plymouth NHS Trust reliable network connectivity is a critical when providing 24hr emergency care to over 2,000,000 people

MLL Telecom was awarded the contract due to our ability to deliver the most cost-effective service, and because we demonstrated a market-leading, adaptable, ongoing solution. The new connection ran in parallel to N3 for the 6-month migration period to avoid network downtime, during which no major issues were detected.

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Fire station

For a busy fire service like Hereford & Worcester Fire and Rescue, ensuring fast, reliable connectivity between fire stations and engines can truly make the difference between life and death.

MLL Telecom was successfully chosen to deliver enhanced Ethernet fibre connectivity based on two overarching factors: price, and the provision and design of service. MLL Telecom was able to offer a fully managed solution replacing the incumbent provider’s MPLS network, at a reduced cost and with additional bandwidth.

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Why MLL Telecom?

Optimum Lifetime Design

Our unique approach means our network services are fully tailored to your requirements. As independent integrators, we have the flexibility to recommend the best solution for the job as we can utilise a wider pool than our major competitors. We’re dedicated to offering optimum lifetime design for our networks, not just at the initial stages. Our open, consultative approach means we work with you to anticipate challenges, reviewing and refreshing connectivity and services so your network delivers value for money throughout the life of the contract.

How can we help?

To discover how we can deliver seamless, stable connectivity with total peace of mind, please either fill in our ‘Contact Us’ form or call us.


01628 495 400

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