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MLL telecom

Support and Our Network Operations Centre

MLL Telecom’s relationship with our clients is at the heart of our business providing round the clock security management.

Using a suite of industry leading tools, including SolarWinds, we detect 90% of faults on the network before our customers. We make sure we’ll keep your networks running 24 hours a day, 365 days a year from our Network Operating Centre (NOC).

At our ITIL-aligned Network Operations Centre in Marlow, our accredited engineers provide scalable first, second and third line multi-vendor support for rapid issue resolution so you don’t have to chase different teams to resolve an issue.

Where a site visit is required the NOC fully co-ordinates the field engineer’s activities throughout the incident resolution, recording the progress of the activity on the incident workflow system. All MLL radio field engineers are fully trained and certified in regulatory and best practice requirements for high level site access with no requirements for separate rigging teams, enabling rapid fault fix for ground and high-level based radio equipment.

Our Network Operations Centre has acquired considerable skills and knowledge in the first- and second-line support of multi-vendor networks including CPE such as Cisco, Juniper, Fortinet, Huawei, Ericsson, Alcatel, Zhone, Bridgewave, Nokia Siemens, Cambridge Networks, Ruckus and many more.

Services and Sectors

Services and Sectors

MLL Telecom is at the forefront of converging fixed, mobile and wireless technologies supporting both the public and private business sectors.

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Why MLL Telecom?

Why MLL Telecom?

MLL Telecom is dedicated to offering optimum lifetime design for our networks, not just at the initial stages. Combined with our commitment to agile and flexible ways of working, we get the job right first time.

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About MLL Telecom

About MLL Telecom

MLL Telecom has over 25 years’ experience providing Secure Managed Network Services to the Public Sector, Mobile Service Providers, Corporates and System Integrators.

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Why MLL Telecom?

Optimum Lifetime Design

Our unique approach means our network services are fully tailored to your requirements. As independent integrators, we have the flexibility to recommend the best solution for the job as we can utilise a wider pool than our major competitors. We’re dedicated to offering optimum lifetime design for our networks, not just at the initial stages. Our open, consultative approach means we work with you to anticipate challenges, reviewing and refreshing connectivity and services so your network delivers value for money throughout the life of the contract.

How can we help?

To discover how we can deliver seamless, stable connectivity with total peace of mind, please either fill in our ‘Contact Us’ form or call us.

Sales

01628 495 400

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