Rocky brings over 20 years of experience in the technology industry spanning both the public and private sector. He has led large-scale infrastructure and transformation projects with a strong focus on performance, service delivery and operational leadership. Over the past decade, Rocky has specialised in the connectivity and telecommunications space where he has consistently delivered end-to-end service excellence aligned with evolving customer expectations.
Since joining MLL in 2021, Rocky has driven a culture of operational excellence, embedding a “do it right, do it once” ethos across all customer-facing teams. His leadership is underpinned by a commitment to continuous improvement with a clear vision to enhance customer experience and satisfaction across all services managed by MLL.