Hereford & Worcester Fire and Rescue Service renew MLL network contract

Five-year award made under YPO Framework

MLL Telecom, a leading provider of secure managed network services to the UK public sector, today announced Hereford & Worcester Fire and Rescue Service has renewed its contract for a further five-years.

Valued at £1.3 million with an optional two-year extension. the award was made under the YPO framework and is for co-managed SD-WAN services to provide resilient, high-availability, high-capacity connectivity for supporting the Fire and Rescue Service’s connectivity and blue-light services.

MLL’s network now spans 31 sites including the headquarters in Hereford and data centres and fire stations located throughout the region.

Ross Billington, Strategic Client Director, MLL Telecom, said: “MLL has been partnering Hereford & Worcester Fire and Rescue Service on the transformation and ongoing evolution of its network since 2017, including our initial implementation and provisioning of SD-WAN based services commenced five years ago. We are therefore delighted to be continuing on the journey which includes the improvements of our network to sites and services.”

“We very pleased to have MLL continue as our network partner for managing and provisioning SDWAN-based services,” said Pete Chatwin, Head of IT at Hereford & Worcester Fire and Rescue Service. “The high-availability, bandwidth, security and resilience the SD-WAN delivers are key to our operational efficiency and the safety of the public.”

Hereford & Worcester Fire and Rescue Service is responsible for providing day-to-day fire and rescue services across the two counties of Herefordshire and Worcestershire. It performs a range of duties in relation to fire prevention, fire safety, firefighting and rescues, including road traffic collisions and other emergencies such as flooding.

The Service has around 250 wholetime firefighters and 380 on-call firefighters, supported by some 20 Fire Control staff and approximately 100 support staff. In addition, it hosts one of 29 national Urban Search and Rescue specialist units.