Networks for the Emergency Services

MLL Telecom has a strong history of working on behalf of the police and fire services. With over 5,000 connections across the UK and our own wireless spectrum (at 32GHz), we're able to quickly deploy interference free point-to-point wireless services whilst keeping costs down. Our wireless spectrum is our own, so we don't have to wait for allocation from Ofcom. And our pricing structure is really flexible: customers can choose a rental model, capex model or any combination of the two.

24/7 monitoring by our dedicated Network Operations Centre engineers

What's more, we're proactive about managing our networks and do so around the clock from our dedicated Network Operations Centre. Our engineers are on hand to take calls directly and, in 90% of cases, they detect network faults before they are reported by the customer.

We've got a full range of planning and design services in-house (from site acquisition and planning consent to line of sight surveys) and use all our expertise to make sure our customers' networks represent excellent value for money through the lifetime of the design.

Defined SLAs

Once a network is operational, we will provide defined SLAs on every link. We realise that information is of limited use by itself, which is why we also generate management reports to help our customers measure the performance of their network against that SLA.

Secure - compliant to GCSx

Security is crucial to our blue light customers. For peace of mind, we demonstrate our major commitment to security compliance, meeting the requirements necessary for GCSx connection.

We can offer emergency services:

At the moment, we're working on behalf of Avon and Somerset Constabulary and Nottinghamshire Police, among others.

What customers say about MLL Telecom

Manchester Fire and Rescue Service has been working with MLL since the 1990's and we have always received exemplary service from them. Any maintenance issues were dealt with swiftly and their installation teams worked quickly and efficiently to ensure minimal downtime. I would highly recommend MLL Telecom to any other blue light service, or in fact anyone at all looking for a reliable network provider.
Graham Settle
C3 Systems Manager
Greater Manchester Fire and Rescue Service