MLL Telecom Invests in New Field Maintenance Team

21 April 2010

Company raises green credentials with field maintenance vehicle fleet

MLL Telecom has invested in a new field maintenance team and fleet of fuel-efficient Toyota Hilux vehicles. The team will be responsible for proactively maintaining MLL Telecoms network of 5000 links. The maintenance team engineers are based at different locations throughout the UK, which enables MLL to be highly responsive to any customer issue.

"In-sourcing our field maintenance team provides MLL with numerous benefits," said Gary Marven, Chief Operations Officer. "Not least is the control this gives us to provide a highly integrated quality of service for our customers. We will also have more flexibility to adapt to the changing requirements of our customers to ensure they always receive the best service to meet their needs."

MLL Telecom chose Toyota Hilux vehicles, capable of reaching the UK's remotest locations, as they have the lowest carbon emissions in their class. "It is important to MLL that we run the most environmentally friendly vehicles as practically possible" added Marven. The company is also working towards the ISO 14001 Environmental Management Standard certification.

Other benefits from the new team include improved cost control and tightly integrated communications between the 24×7 NOC (Network Operations Centre) and the field engineers. This means that local knowledge gathered by the field engineers is retained to be fed back into the NOC, ultimately resulting in improved network design and availability. "It's a 'win win' investment for both MLL and our customers," said Eddie Minshull, CEO. The new field maintenance team became operational on April 6th

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Notes to editors:

Photos available, contact Amanda Purrington - news@mlltelecom.com

About MLL Telecom

MLL Telecom specialises in delivering carrier-grade wireless and fixed connectivity that allows customers to effectively integrate all locations on their network. The company delivers fully managed 24×7 network services and currently manages more than 5000 links nationwide. Customers and channel partners include BT, Vodafone, Cable&Wireless Worldwide, Virgin Media Business, Azzurri, Argus Media, East Sussex County Council, Nottinghamshire Police and North Dorset District Council.

For more information contact:

Amanda Purrington
MLL Telecom

0870 2417315

Ginny Follen
MLL Telecom

0870 2417315